Stop bad reviews before they happen.
Fix problems before they become public
Let customers complain to you directly instead of on sites like Yelp, TripAdvisor, and Google. Fix their problems before they hurt your business.
Get more positive reviews
When customers send you positive feedback, ask them to leave a positive review on their favorite review site.
Connect with your customers
Get honest, anonymous feedback so you can make the right business decisions.
Lightweight: Customers text you and you text them back. There's no software or app required so all of your customers can have their voices heard.
Real time: Fix problems in real time with text. Stop playing telephone with your staff or reacting days later to public complaints on Yelp and TripAdvisor after the damage is already done.
Anonymous: Your customers won't see your phone number and you won't see theirs. This allows customers to give you honest feedback while protecting your privacy.
Flexible: Put your feedback number wherever customers see it (e.g. on menus, tabletops, in dressing rooms). It's a phone number so you can decide what makes sense for your business.
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